General sales-delivery and payment conditions;
Servies and Brocante
9628 CH Siddeburen
Tel; 06 23303654
Article 1: Defenition
Servies en Brocante is an online store in used home accessories, crockery parts and furniture, which can be visited via www.serviesenbrocante.nl
Article 2: Applicability
2.1 These general terms and conditions (hereafter: Conditions) apply to all offers, orders and agreements of Servies en Brocante. The buyer will be informed of the General Terms and Conditions before the order is placed. By placing the order, the buyer indicates the General Terms and Conditions of Servies and Brocante and accepts them. The General Terms and Conditions are available on the Servies and Brocante website and can be requested in writing, by e-mail or by telephone at: Servies en Brocante, Oudeweg 116, 9628 CH, Siddeburen, 0623303654 Email address firstname.lastname@example.org
2.2 The provisions of these Conditions can only be deviated from in writing. If a part of these Conditions is deviated from, the other provisions will remain in full force.
Article 3: Agreements
3.1 The purchase agreement is concluded at the moment that the buyer accepts the offer made by Servies en Brocante and has completed the ordering process as indicated on the website and concluded with a sent order.
Article 4: Orders
4.1 If the consumer has accepted the offer electronically, Servies en Brocante will immediately confirm electronically the receipt of the acceptance of the offer. As long as the receipt of this acceptance has not been confirmed, the consumer can dissolve the agreement
4.2 If you want to change your details on the order confirmation or you want to change your order, you must send an e-mail to email@example.com within 24 hours.
4.3 An order can be canceled by the buyer free of charge and without stating reasons, within 24 hours after placing the order, provided it has not yet been sent.
4.4 Orders are handled in order of arrival.
4.5 Although Servies en Brocante keeps the site up-to-date it could happen that an article has just been reserved. In that case, Servies en Brocante will contact the buyer as soon as possible for a possible alternative.
4.6 Servies en Brocante is entitled to refuse orders or to request additional information. If an order is not accepted, this will be done the reason communicated to the buyer.
Article 5: Prices
5.1 The prices stated for the offered products are in euros, including BTW and excluding shipping costs. BTW does not apply to margin products, this is clearly stated in the order. Obvious typing errors are reserved. The total price, including shipping costs and any other additional costs, will be shown to you before you place the order definitively.
5.2 For orders within the Netherlands, Servies en Brocante applies the Post NL rates for package shipping.
In some cases an order fits through the mailbox, you pay different shipping costs (within the Netherlands). For cash on delivery shipments an extra fee applies. The final shipping costs will be shown to you before you place the order. Even if it is not possible to send your order, this will be reported to you before you complete the order.
Different rates apply for shipping abroad. You can contact us via firstname.lastname@example.org, we will give you a custemor made offer.
5.3 If the prices for the offered products increase in the period between the order and the execution thereof, as a result of statutory regulations or provisions, you are entitled to cancel the order.
5.4 Servies and Brocante can change prices and rates at any time. With the exception of the purchase agreements concluded at that time.
5.5 All offers and quotations made by Servies en Brocante are without obligation, unless stated otherwise by Servies en Brocante in writing or by e-mail. A quotation or offer made by Servies en Brocante has a validity of 10 days, unless otherwise stated. The offers on the site are valid as long as stocks last and as shown on the site.
Article 6: Payments
6.1 Payment of an order can take place in (one of) the manner (s) as indicated during the ordering process. Further (payment / order) conditions can be set for your order. After placing an order you will immediately receive a confirmation by e-mail with the total costs, including shipping, stated.
Payment is possible by:
a) Payment in advance by bank transfer or giro transfer. The payment must be received by Servies en Brocante within 5 days of the order date on the account number stated in the order confirmation, after which the order will be sent;
b) Pick up your order yourself. You pay in cash upon delivery of your order. Pick up your order by appointment. Please pay appropriately.
6.2 If use is made of Article 6.1 (a) and no payment has been received from Servies en Brocante without giving any reason, you will receive a reminder from us. If you do not respond within two days after the reminder, Servies en Brocante has the right to resell your order to third parties and the agreement will lapse. Your order will be reserved during this period.
Article 7: Delivery
7.1 Servies en Brocante strives to deliver your order within three working days after receipt of your payment. At the latest, the product will be delivered within 30 days of ordering. If this is not possible (order temporarily out of stock) or there is a delay for another reason, or an order can not or only partially be executed, you will receive a message within 30 days after placing your order and in that case the right to cancel the order without costs.
7.2 When the buyer has placed an order and the delivery period differs from the delivery period stated in the web shop, Servies en Brocante will contact the buyer. If the deviating delivery period causes problems for the buyer, he has the right to have the contract terminated free of charge. After dissolution, the amount already paid will be returned to the buyer's account within a maximum of 10 days by Servies en Brocante. Servies and Brocante can not be held liable for any damage as a result thereof.
7.3 Servies en Brocante pays the utmost care to the shipment of your articles.
7.4 The buyer must check the goods immediately upon receipt of the order for any damage or manufacturing defects. If these are present, the buyer must notify Sanne.email@example.com in writing or by e-mail to Servies en Brocante within 7 days of the delivery date. Servies en Brocante will then contact the buyer to resolve the complaints in all reasonableness and satisfaction.
7.5 If on delivery the buyer is not at the delivery address specified by the buyer, not even in the event of subsequent delivery attempts and does not respond to a possible message to collect the order in the depot of the package or courier service concerned, the order will be returned to Tableware and Brocante. Servies and Brocante then contact the buyer for resending
7.6 Possible claims for external damages due to manufacturing defects or damage will lapse 7 days after the delivery date.
7.7 The general terms and conditions of Post NL apply to all our shipments.
Article 8: Return shipment
8.1 If there is a consumer purchase in accordance with the Distance Selling Act (Section 7: 5 Dutch Civil Code), the buyer has the right to return (part of) the delivered goods within a period of 14 working days without giving any reason. This period starts at the moment the ordered items are delivered. however, the following conditions must be met;
a) The Merchants and Brocante within the above-mentioned term of this in writing or by e-mail (firstname.lastname@example.org) to notify and the relevant order within 30 days to Servies and Brocante returns.
b) the articles are still in their original state of shipment and are affixed with undamaged labels and original packaging.
8.2 You are obliged to send the items to be returned at your own expense. Return shipments that you send by post must be provided with sufficient postage. Insufficient stamped returns are not received and therefore not credited. The return costs and the risk of the return shipment are at the expense of the buyer.
8.3 If the conditions mentioned in article 8.1 are met, the total amount of the returned goods including any shipping costs but excluding any return costs by Servies and Brocante will be refunded to the account of the buyer within 14 days after receipt of the return shipment.
8.5 The right to a refund does not apply to custom-made, seasonal items or products processed by Crockery and Brocante at the request of the buyer. from the order. This delivery attempt is for the account of the buyer.
Herewith the form for returning your order.
nl_en_1_model form-for-revocation good.pdf
Article 9: Personal data
9.1 Servies en Brocante respects the privacy of the visitors in its store as described in the Privacy Statement, which can be found on the website.
Article 10: Validity Conditions
10.1 Applicable is always the version of the Terms and Conditions that applied at the time of the conclusion of the agreement, unless the buyer has accepted the validity of a revised version of the Terms after the conclusion of the agreement.
Article 11: Applicable right liability and warranty
11.1 Dutch law applies exclusively to all rights, obligations, offers, orders and agreements to which these Terms and Conditions apply, as well as to these Terms and Conditions.
11.2 It may happen that you are not satisfied with our products and / or services. Please contact us as soon as possible, preferably by e-mail via email@example.com Servies en Brocante will ensure that wishes, questions and problems regarding products and services are investigated in time to meet the requirements. wishes, answer questions and solve problems in reasonableness and satisfaction.
11.3 The warranty on our products is the same as the guarantee given by the manufacturer or supplier of the product or service in question and to be requested from Servies and Brocante.
11.4 Any liability of Servies en Brocante towards the buyer with regard to a concluded agreement is limited to the maximum of the amount in the agreement. Servies en Brocante is not responsible for any consequential damage whatsoever.
11.5 Servies en Brocante accepts no liability for damage caused by use, misuse or abuse of the products delivered by Servies en Brocante.
11.6 If Servies en Brocante can not fulfill an obligation due to force majeure, the relevant obligation will be suspended for the duration of the force majeure. By force majeure is understood; all external causes on which Servies and Brocante has no influence. In that case, the buyer will be notified by Servies en Brocante. If the fulfillment of the agreement has become impossible, Servies en Brocante has the right to dissolve the agreement. The buyer can not hold Servies en Brocante liable for the consequences.
11.7 The foregoing does not affect the right to submit a dispute to the competent court.
Article 12: Right of amendment, accuracy of data
12.1 Although Servies en Brocante strives to keep the information on its website correct and up-to-date, errors and inaccuracies can not be ruled out entirely. Colors of products and fabrics on the photos may differ slightly from the actual colors.
12.2 Servies en Brocante is not liable for any errors and inaccuracies and / or the consequences of the use of the relevant information.
12.3 Servies en Brocante is not responsible for sources of information on the site offered and maintained by third parties and therefore not liable for any damage resulting from the use of this information.
12.4 The information on the website is regularly supplemented and / or adjusted. Servies en Brocante reserves the right to make any changes with immediate effect and without any notification.
Article 13: Copyright
13.1 Nothing from this website may be copied, stored or distributed without written permission from Servies en Brocante.
Questions, complaints and comments
Should you have any complaints, questions or comments about these Terms and Conditions after reading these Terms and Conditions, please contact us in writing, by e-mail or by telephone.
Servies and Brocante
9628 CH Siddeburen
Your privacy is important
Servies en Brocante respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially. We use your data to process orders as quickly and easily as possible. For the rest we will only use this information with your permission. Servies en Brocante will not sell your personal details to third parties and will only make them available to third parties that are involved in the execution of your order or when this is required by law or a court order or at your express request.
Servies en Brocante uses the collected data to provide its customers with the following services:
If you place an order, we need your name, e-mail address, delivery address and payment details to execute your order and to keep you informed of the progress.
Information about the use of our site and the feedback we receive from our visitors help us to further develop and improve our site.
If you decide to write a comment in our guestbook, you can choose whether to add your name or other personal details. We are curious about the opinions of our visitors, but reserve the right not to publish contributions that do not comply with our site conditions.
Servies and Brocante do not sell your data
Servies en Brocante will not sell your personal details to third parties and will only make them available to third parties that are involved in the execution of your order or when required by law or a court order or at your express request. Our employees and third parties engaged by us are obliged to respect the confidentiality of your data.