"You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Provided you return the complete order. Only the costs for returning from your home to the webshop are for your own account. These costs are approximately 6.95 per package, for the exact rates consult the website of your carrier. If you use your right of withdrawal, the product with all accessories and - if reasonably possible - in the original condition and packaging will be returned to the entrepreneur. To use this right you can contact us via firstname.lastname@example.org We will then refund the order amount due within 14 days after registration of your return, provided the product has already been returned in good order. "
If you have a complaint and we do not agree, you can get informed at the European ODR platform or at Stichting WebwinkelKeur.
Sanne Boer and Anton Sombetzki
Chamber of Commerce number 01179152